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Shipping rates

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Please note that the information and examples presented in this documentation reflect the state of the Shopify platform at the time of its creation. While we strive for accuracy, the latest screens and certain settings within the Shopify platform may have been updated or modified since this documentation was compiled. Therefore, we recommend verifying critical information and configurations against the current version of the Shopify platform.

Shipping Zones

  1. Navigate to Settings > Shipping and delivery. shipping zones 1
  2. In the next step please select General shipping rates as marked in the screenshot. shipping zones 2
  3. To add a new shipping zone, scroll down to the location, on which you want to add it and then select Shipping zones > Add shipping zone. shipping zones 3
  4. Now you can name the new shipping zone and select the appropriate country. Once finished select Done. shipping zones 4
  5. Finally select Save, in the top bar, to save all changes that you made. The new shipping zone will now be displayed in the Duty and Tax Calculator app. shipping zones 7

Add rate for app in Shopity

  1. To activate the rate, please click Add rate. shipping zones 5
  2. Please set the following values for the Rate Type: Use carrier or app to calculate rates and Duty and Tax Calculator (Rates provided by app). shipping zones 6
  3. Next select done to save the changes.
  4. Finally select Save, in the top bar, to save all changes that you made. The new shipping zone will now be displayed in the Duty and Tax Calculator app. shipping zones 7

Shipping Rates

  1. In Shopify Admin avigate to Apps > DHL Duty and Tax Calculator.
  2. You now should see the Dashboard of the app. Please select Shipping Rates next. shipping rates 1
  3. On top, you wil see now the option to turn the Shipping Rates on for checkout, if they are currently disabled. Please select enable to activate the service. shipping rates 2
  4. Now please click Add Rate within the desired Shipping Zone. shipping rates 3
  5. A window will open, where you can define a Shipping Rate in our app. shipping rates 4

Shipping Method Name

First you can set the Shipping Method Name (e.g. DutiesTaxesPaid (DDP)), this will be visible for your customers at the checkout.

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Be aware, that if you use the same name for multiple rates, that shopify might not display all of them correctly.

Shipping Cost

The Shipping Cost (e.g. 10, amount of shippping cost, without duties and taxes).

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Be aware, if the multiple rates have the same shipping cost on a shipping zone, shopify only displays one of them.

Conditions

After selecting Add Condition, you can choose between Shipping Costs Based on order price and Based on weight.

  • Based on order price is defined by setting Order Min and Order Max values (in your stores primary currency), which set the boundries for this Shipping Rate, based on the total cart value of the shop customer. shipping rates 5
  • Based on weight is defined by setting Minimum Weight and Maximum Weight values (in your stores set weight unit), which set the boundries for this Shipping Rate, based on the total weight of the items in the shop customers cart. shipping rates 6

Enabled

In order for these rates to actually be integrated into your store, you must click Enabled in this window. shipping rates 7

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Be aware, if this is not checked, the Shipping Rate will not be shown in the checkout!

Calculate duty & tax

When Calculate duty & tax is selected, the window will expand and offer you the following options Display without collecting or Display details and collect.

  • Display without collecting (if checked, the duties & taxes will be calulated and displayed at checkout)
  • Display details and collect (if checked, the duties & taxes will be calulated, displayed and collected at checkout) shipping rates 8
  1. Finally select Save, to save this Shipping Rate.
  2. Once you are finished with adding all the rates, please remember to also select the Save at the top bar of the page, to save all changes that you have made.

Shipping Rates Values

What are the possible settings of a Shipping Rate in our app:

  • Shipping Method Name (required)
    • Be aware, that if you use the same name for multiple rates, that shopify might not display all of them correctly.
  • Shipping Cost (required)
    • Be aware, if the multiple rates have the same shipping cost on a shipping zone, shopify only displays one of them.
  • Conditions
    • Based on order price (defined by Order Min and Order Max, of the stores primary currency)
    • Based on order weight (defined by Minimum Weight and Maximum Weight)
  • Enabled (needs to be checked, if the rate should be displayed)
  • Calculate duty & tax (needs to be checked, if you want duties & taxes to be calculated)
    • Display without collecting (if checked, the duties & taxes will be calulated and displayed at checkout)
    • Display details and collect (if checked, the duties & taxes will be calulated, displayed and collected at checkout)
info

The duty rate is determined by the harmonized tariff code (HS-Code) you have set in Shopify for each product from your catalog, they usually look like this 2106.90, but the Duty and Tax Calculator can accept anywhere from 2-13 digits. When the call in the checkout is made, the API is exchanging information in the blink of an eye; it will scan our database for the HS code(s) provided and return the applicable duty rate(s) for everything in the cart and add it all up. It really is that easy.